Published: 11 October 2026
Effective: 11 October 2026
Website: https://nairobipostalcodes.org
Operator: Nairobi Postal Codes
These Terms of Use explain the conditions for using the Nairobi Postal Codes website, including browsing its content, searching for information and submitting comments.
Please read these terms before using the website. If you do not agree to them, please discontinue use. These terms apply to the extent permitted by applicable law and do not remove rights or protections that cannot lawfully be excluded.
1. About Nairobi Postal Codes
Nairobi Postal Codes is an independent informational website providing postal code information, post office references, address guidance and related articles.
We are not affiliated with, endorsed by or acting on behalf of the Postal Corporation of Kenya, Nairobi City County Government or another government authority.
References to official organisations, their services or their information do not imply a partnership or endorsement.
For questions about this website or these terms, use our Contact page.
2. Scope of our website
The website provides general information and reference material.
Nairobi Postal Codes does not operate post offices, deliver mail or parcels, issue postal addresses, manage P.O. Boxes or resolve delivery disputes.
Information about postal services is provided to help visitors understand or locate those services. A guide describing an application or service does not mean that the application or service is provided through our website.
For service-specific enquiries, contact the relevant postal operator, courier, institution or other provider directly.
3. Permitted use
You may use the website to:
- Browse and search for postal information.
- Refer to postal codes when completing addresses or forms.
- Read articles and related guidance.
- Share links to website pages.
- Print or save reasonable portions for personal reference.
- Submit relevant comments or correction requests.
These permissions are subject to applicable law, these terms and any rights or conditions specifically attached to particular material.
Using publicly available postal-code facts does not require permission from us merely because you found those facts on this website.
4. Accuracy and currency of information
We aim to provide useful information, but entries may contain errors, omissions or outdated details.
Post office names, locations, operating hours, services, contact details and postal arrangements can change. An article’s publication or revision date does not guarantee that every detail remains current.
For an important, official, commercial or time-sensitive purpose, verify the relevant information with the appropriate official source or service provider before relying on it.
You may report a suspected error through our Contact page. Please identify the relevant page and, where possible, provide a reliable source supporting the correction.
We may investigate and amend information, but we do not guarantee a particular correction or response time.
5. Postal codes and delivery addresses
A postal code is one part of an address. It does not, by itself:
- Identify a particular person, property or P.O. Box.
- Establish that a delivery service is available.
- Guarantee that mail or a parcel will reach its destination.
- Confirm that a recipient uses a particular post office.
Use the full address and delivery information required by the recipient and the relevant service provider.
References to neighbourhoods or areas served are informational. A neighbourhood name, administrative boundary and post office service area are not necessarily interchangeable.
6. Search results
Website search results depend on the content available and the search terms entered.
Results may be incomplete or may not identify the most suitable entry for your purpose. A search that returns no result does not establish that an area has no postal code or postal service.
Do not assume that website results represent a live connection to an official postal database.
7. Maps, images and illustrations
Maps, diagrams, photographs and other visuals may be used to explain locations, postal information or related topics.
Unless expressly identified and supported as official material, maps and area groupings should be treated as reference or illustrative content. They should not be relied upon as authoritative administrative, property, postal-service or legal boundaries.
Illustrations may simplify geography, distances or relationships. They are not a substitute for a surveyed map, a navigation service or official boundary information.
Third-party material remains subject to the relevant rights and licence conditions.
8. Acceptable use
You must not use the website to:
- Commit or facilitate unlawful activity.
- Introduce malware or other harmful code.
- Attempt unauthorised access to systems, information or restricted features.
- Disrupt website operation or place unreasonable demands on its resources.
- Bypass security measures or access restrictions.
- Impersonate another person or organisation.
- Submit spam, deceptive promotions or fraudulent messages.
- Harass, threaten or unlawfully discriminate against others.
- Publish defamatory material or unlawfully disclose private information.
- Infringe intellectual property or other legal rights.
- Falsely claim affiliation with Nairobi Postal Codes or an official authority.
You are responsible for ensuring that your use and submissions comply with applicable law.
9. Comments and other submissions
Comments should be relevant to the post and respectful of other visitors.
When submitting material, you must have the necessary rights or permission to do so. Do not submit another person’s confidential information or present their work as your own.
Avoid posting identity numbers, passwords, payment details, private addresses or other sensitive information.
Published comments and their displayed names may be publicly accessible, indexed by search engines or copied by others. Information handling is explained in our Privacy Policy.
Comments express the contributor’s views. Their appearance on the website does not mean that Nairobi Postal Codes endorses them or has verified every statement.
10. Moderation
We may review, reject, remove or restrict comments and other submissions where reasonably necessary to:
- Enforce these terms.
- Address spam or misuse.
- Protect privacy or security.
- Respond to a rights complaint.
- Meet a legal requirement.
- Maintain relevant and constructive discussion.
We may correct formatting or remove problematic portions. If a contribution requires substantial changes to its meaning, we may decline or remove it instead.
We do not promise that every submission will be reviewed before publication or that all objectionable material will be detected immediately.
To report a comment, identify the relevant post and comment through our Contact page.
11. Permission to display contributions
You retain any rights you hold in your comments and other submitted material.
By submitting material for publication, you grant Nairobi Postal Codes a non-exclusive, royalty-free permission to host, reproduce, display and format it as reasonably necessary to publish and administer it on the website.
This permission includes necessary processing by providers supporting website operation. It does not transfer ownership of your contribution to us.
For material submitted privately through the Contact page, submitting an enquiry does not, by itself, grant permission to publish your private correspondence.
12. Intellectual property
Original articles, graphics, branding and other protected material on the website may belong to Nairobi Postal Codes or their respective rights holders.
Copyright protects eligible expression and original contributions. These terms do not claim ownership of underlying postal-code facts, public-domain material or third-party rights.
Names, logos and other marks belonging to external organisations remain associated with their respective owners. Their appearance does not grant permission to use them or imply endorsement.
13. Reusing website content
You may share links and use factual postal information for ordinary reference.
Reasonable quotation, criticism, review, research or other use permitted by applicable law remains available. Where attribution is required, identify the relevant source and author where stated.
Permission may be required to reproduce substantial protected portions of articles, graphics, original compilations or other material outside a lawful exception or an applicable licence.
You must not:
- Present our original content as your own.
- Republish protected material without the necessary permission.
- Remove attribution or rights notices in a misleading manner.
- Suggest that we endorse your publication, product or service without authorisation.
For permission requests, use the Contact page and identify the material and proposed use.
14. Automated access
Ordinary search-engine indexing is permitted subject to applicable technical instructions and reasonable resource limits.
Automated access must not disrupt the website, bypass controls, access restricted information or infringe applicable rights.
For bulk access, systematic republication or a substantial reuse project, contact us to discuss the proposed activity.
Restrictions on disruptive access or protected content do not create ownership rights over otherwise unprotected facts.
15. Advertising
The website displays advertising through Google AdSense.
Advertisements are separate from editorial information. Displaying an advertisement does not, by itself, constitute our recommendation, approval or guarantee of the advertiser or its products.
Any transaction with an advertiser is governed by your arrangements with that advertiser. Nairobi Postal Codes is not automatically a party to that transaction.
You should assess an advertiser’s identity, offer and applicable terms before providing information or making a payment.
Report suspected misleading or harmful advertisements through our Contact page, including the relevant page and identifying details where available.
Advertising-related information processing is explained in our Privacy Policy and Cookie Policy.
16. External websites
Links to external websites are provided for reference or convenience.
External content, services and availability may change, and those websites operate under their own terms and privacy practices.
A link does not automatically imply endorsement, affiliation or responsibility for the destination’s content.
Review relevant external terms before submitting information, applying for a service or entering a transaction.
17. Privacy and cookies
Our Privacy Policy explains how we handle personal information.
Our Cookie Policy explains cookies, similar technologies and available choices.
Using the website or agreeing to these terms does not constitute blanket consent to optional analytics, advertising or other processing that requires separate consent.
Your statutory privacy rights remain subject to applicable law.
18. Availability and website changes
We may update content, alter features, perform maintenance or discontinue particular pages or functions.
Availability may be affected by technical faults, connectivity problems, maintenance or circumstances beyond our reasonable control.
We do not guarantee uninterrupted access, permanent availability of particular content or compatibility with every browser or device.
Changes to website operation do not remove legal obligations that continue to apply.
19. Restricting access
We may take proportionate steps to address misuse, security risks or breaches of these terms.
These steps may include restricting comments, blocking abusive traffic or limiting access to particular functions.
Where appropriate and practicable, we may provide an explanation. Immediate action may be necessary to protect the website, visitors or information.
Access restrictions do not prevent you from exercising applicable privacy rights or other legal remedies.
20. Disclaimers
The website is provided for general informational and reference purposes.
To the extent permitted by law, we do not give a guarantee that all content will be accurate, complete, current or suitable for a particular purpose, or that the website will always operate without errors.
Content does not replace advice or confirmation from the relevant official authority, service provider or qualified professional where that is needed.
These provisions do not excuse misleading representations or remove obligations that applicable law does not allow us to exclude.
Further information about reliance on website content is available on our Disclaimer page.
21. Liability
To the extent permitted by applicable law, Nairobi Postal Codes will not be responsible for indirect or consequential losses arising from use of the website, such as loss of business opportunities or anticipated profits.
Responsibility for other losses will be determined under applicable law, taking account of the circumstances, including causation, reasonable foreseeability and any relevant duty.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.
No arbitrary monetary limit on your statutory remedies is imposed by these terms.
22. Complaints and rights concerns
Use our Contact page to raise:
- Content inaccuracies.
- Concerns about comments.
- Copyright or other rights complaints.
- Website misuse.
- Questions about these terms.
Include enough information to identify the page or material and explain the concern.
For an intellectual property complaint, identify the work or right involved, the disputed material and your authority to raise the matter.
We will assess complaints and take appropriate action. Making a complaint does not guarantee removal where there is a lawful basis for retaining the material.
23. Governing law and disputes
These terms are governed by the laws of Kenya, subject to any mandatory protections that apply.
We encourage you to contact us first so that a concern can be understood and, where possible, resolved informally. This is not a condition that prevents access to a regulator, court or other lawful remedy.
Unresolved disputes may be brought before a court or tribunal with competent jurisdiction. These terms do not require compulsory private arbitration or waive rights that cannot lawfully be waived.
24. Changes to these terms
We may revise these terms to reflect changes in the website, operational practices or applicable law.
Revisions will be published on this page with an updated revision date. Where appropriate, significant changes may also be highlighted elsewhere on the website.
Revisions are intended to apply prospectively. They do not retrospectively remove rights or alter an existing dispute merely because new terms have been published.
Where applicable law requires additional notice or agreement, that requirement remains in effect.
25. General provisions
If a provision is found unlawful or unenforceable, the remaining provisions continue to apply to the extent that they can operate lawfully.
A delay or failure to enforce a provision does not automatically waive the right to enforce it later.
Specific permissions or licences attached to particular material should be read alongside these terms. These terms do not override third-party licence conditions or mandatory legal requirements.
26. Contact
For questions, complaints, correction requests or permission enquiries, contact Nairobi Postal Codes through:
