Postal Code 00503 (Mbagathi, Nairobi): Location & Services

Key facts (00503 – Mbagathi):

  • Postal code: 00503 – Mbagathi​
  • Main post office name: Mbagathi Post Office​
  • Location: Magadi Road, Mbagathi area near Mbagathi District Hospital / along the Lang’ata–Karen corridor in Nairobi County​
  • Coverage: Serves addresses using postal code 00503 in the wider Mbagathi area, including properties, institutions, and businesses located along or around Magadi Road and nearby Karen–Lang’ata localities that choose this code for their P.O. Box and mail delivery needs​
  • Service type: Full-service Posta Kenya branch providing core mail, parcel, EMS, P.O. Box, and payment/agency services in line with standard Posta Kenya offerings

Postal code 00503 is assigned to the Mbagathi Post Office in the Mbagathi area of Nairobi, positioned along Magadi Road close to Mbagathi District Hospital and the Lang’ata–Karen corridor. This branch functions as the designated postal code hub for customers and institutions that use the 00503 Mbagathi code for their P.O. Box and mail delivery addresses within this part of Nairobi.​

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Postal Services Available at Mbagathi Post Office (00503)

Service CategoryService DescriptionPricing / Access Information
Domestic MailLetter and small packet delivery within Kenya (≈24 hrs same town, ≈2 days nationwide).Confirm tariffs at Posta Kenya or Nairobi GPO counters.
International MailOutbound letters & packets via air, surface & regional land routes.Varies by destination, weight & service. Confirm at GPO or official tariffs page.
Private Letter Boxes / BagsRental of P.O. Boxes & mail bags for individuals, corporates, institutions.Typical annual charges: Individual ~Ksh 2,000; Corporate ~Ksh 9,450; Special corporate ~Ksh 6,225; Learning/religious ~Ksh 7,725; Sub-post office ~Ksh 1,320; Key deposit ~Ksh 560; E-Citizen fee ~Ksh 50. Confirm current rates before paying.
Direct Mail Marketing (DMM)Addressed & unaddressed promotional mail for campaigns & notices.Pricing is campaign-based; request a quotation from Posta Kenya.
Business Reply Service (BRS)Pre-addressed response envelopes/cards; customers reply free; business pays per returned item.Set-up & per-item charges agreed with Posta Kenya corporate services.
Franked MailHandling of postage through licensed franking machines for high-volume mailers.Requires license & top-ups; tariffs available from Posta Kenya.
PhilatelyMint stamps, commemoratives, FDCs, souvenir folders, packs.Prices vary; check availability & rates at Nairobi GPO.
M-Post (Virtual P.O. Box)Virtual P.O. Box linked to mobile number with SMS alerts.Registration ~Ksh 400/year. Confirm current price at registration.
EMS InternationalExpress international courier with tracking & customs handling.Rates depend on weight, speed & destination; obtain current EMS tariff at GPO.
EMS Domestic (Same Day / Overnight / Bulk / Custom)Time-definite urgent domestic courier services.Tariffs based on distance, weight & service level; get quotation at EMS counter.
Posta Parcel DomesticStandard parcel delivery within Kenya.Price varies by weight & destination; check parcel rate cards at Posta offices.
Posta Parcel InternationalInternational parcel delivery (air, surface, hybrid) with tracking.Charges vary by route, destination & weight; confirm at GPO.
Posta Cargo (Clearing & Forwarding)Clearing, forwarding & logistics for containers, vehicles & bulk cargo.Quotation-based; contact Posta Cargo.
PostaPay (Digital Wallet & Agency)Digital wallet for transfers, bill pay, airtime, merchant services.Access via PostaPay app or USSD; fees shown in-app or at branches.
Money Orders (Domestic & Institutional)Paper-based money transfer for individuals & institutions (schools, colleges).Fees depend on amount & type; check current tariffs at counter.
Agency Banking (Posta Pesa)Banking services for partner banks (withdrawals, deposits, balance checks).Charges follow partner bank tariffs; confirm at counter.
Utility & Bill PaymentsPayment of electricity, water, pay-TV & other utilities at counters.Usually face value; any convenience fee shown at counter.
Mobile Money Agency ServicesCash-in/out & related services for mobile money providers.Standard mobile money tariffs apply.
Online P.O. Box ServicesOnline application & management of P.O. Boxes.Access via official P.O. Box portal; online fees shown during process.
Office Locator (Online)Online tool to locate Posta branches.https://posta.co.ke/post-offices/
Parcel Tracking (Online)Online tracking for Posta & EMS items.Use official tracking URL provided on the Posta website.
E-commerce & Pick-and-DropDelivery solutions for online merchants including pick-up/drop-off.Merchant-specific pricing; request a quotation.

Posta Kenya Contacts

Contact TypeDetails
Posta Kenya HeadquartersPosta House, Kenyatta Avenue, Nairobi
P.O. Box 34567 – 00100 GPO​
Pilot Lines0730642000 / 0719072000 / 0203242000​
Customer Care0719072600 / 0730642600 / 0203242600​
Emailinfo@posta.co.ke
pmg@posta.co.ke
customercare@posta.co.ke​
WebsiteOfficial Posta Kenya contact page​
Operating HoursMonday – Friday: 8:00 AM – 5:00 PM
(Closed on Sundays and public holidays for headquarters offices;​

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